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Returns Policy - Returning Goods to 5-ten.co.uk

Any returns must be authorised within 7 days after the day that your order is received. Please note that we are unable to accept any returns of body jewellery where the sealed packet has been opened, due to the intimate nature of these items. We reserve the right to refuse any unauthorised or declined returns, and any items that are returned in a condition that prevents them from being resold will be returned to the customer. Credits raised will be less the initial postage cost that we incurred where free postage was given.

Please email: 5tenifo@gmail.com

Complaints
5-ten.co.uk is committed to customer satisfaction, any complaints we receive will be treated as top priority and we aim to resolve problems quickly and effectively. Should you wish to make a complaint, simply call us on +44 (0)7940 658 560, Monday - Friday 9:00am - 5:00pm (GMT)

 

 

 

 

 

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